How to create rapport in the first few seconds |
| An informal, lively course that gives you the tools to approach people confidently
and gain their trust. Our most popular course with nurses and other hands-on healthcare providers! |
People make snap decisions about you.
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| You want people to like you and trust you, and this is especially important if you
are in the caring professions. |
| Making a positive first impression and gaining someone’s trust is a matter of presenting your best,
and most open side. It is about a small change in attitude and sending out the right signals. |
| We will show you how |
| You will learn to ... |
- present an open/trustworthy stance
- make eye contact
- ask questions that get people talking
- listen to gain trust
- give feedback that creates better understanding
- get people to think positively about you
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